Privacy Policy

Last Updated: 16th April 2025 

At TS1Property Ltd, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us — whether as a tenant, landlord, contractor, or website visitor.

TS1Property Ltd is a privately owned landlord portfolio and property management company based in the UK. We provide high-quality rental accommodation to students, professionals, and contractors, and offer property lettings and management services across North Yorkshire.

Company Name: TS1Property Ltd
Registered Address: 147a High Street, Waltham Cross, England, EN8 7AP
Company Number: 14895817
Email: info@ts1property.com
Data Controller: TS1Property Ltd

Depending on your relationship with us, we may collect:

• Full name and contact details (email, phone number, address)
   
• Proof of identity (e.g. passport, driver’s licence)
   
• Employment or university details (for referencing)
   
• Financial and banking information (e.g. for rent payments or referencing)
   
• Property preferences or letting requirements
   
• Tenancy history and references
   
• Communications and correspondence
   
• Website usage data via cookies (see Section 6)
   

We only process your personal data where there is a lawful basis to do so, such as fulfilling a contract, complying with legal obligations, or with your consent. Typical uses include:

• Responding to property enquiries and scheduling viewings
   
• Processing applications and referencing tenants
   
• Managing tenancy agreements, rent, and maintenance
   
• Complying with landlord and legal obligations
   
• Sending service communications, updates, or notices
   
• Improving our website and services
   

We may share your data with trusted third parties where necessary, including:

• Credit and tenant referencing agencies
   
• Utility providers or council tax authorities (when required)
   
• Maintenance contractors and service engineers
   
• Legal or regulatory authorities where required by law
   
• Technology providers for secure data management
   

We never sell or rent your data to third parties.

Your information is stored securely using protected systems and access is limited to authorised personnel only. We retain data only as long as necessary to fulfil legal or operational obligations.

For example, tenancy records may be held for up to 7 years after the agreement ends, in line with UK tax and compliance requirements.

Our website uses cookies to improve functionality, analyse traffic, and personalise your experience. These may include:

• Essential cookies – required for core site functionality
   
• Analytics cookies – e.g. Google Analytics for performance tracking
   
• Preference cookies – to remember user preferences
   

You can manage cookie settings through your browser at any time.

Under the UK GDPR, you have the right to:

• Request access to the data we hold about you
   
• Ask for corrections to inaccurate or incomplete data
   
• Request deletion of your data (in certain circumstances)
   
• Object to or restrict processing of your data
   
• Withdraw your consent at any time
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise any of these rights, please contact us at [Insert Email].

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, communicated directly.

If you have any questions about this Privacy Policy or how your data is handled, please get in touch:

📧 Email: info@ts1property.com